Samsung Printer Support: Resolve Issues Quickly

Note: Samsung printers now supported by HP.

1. Samsung Offline

Connectivity.

The Fix: Use HP tools.

2. Drivers

Update needed.

The Fix: From HP.

3. Not Printing

Jobs stuck.

The Fix: Clear.

4. Jams

Paper.

The Fix: Remove.

5. Quality

Toner.

The Fix: Replace.

6. Wi-Fi

Setup.

The Fix: HP app.

Step-by-Step Samsung Guide

  1. Restart.
  2. Check connections.
  3. Update drivers from HP.
  4. Run HP diagnostics.
  5. Clear queue.
  6. Check toner.
  7. Clean.
  8. Test.
  9. Reset.
  10. Contact HP.

Quick Samsung Diagnostic

IssueDiagnosisAction
OfflineNetworkReconnect
Not printingQueueClear
JamPaperRemove
BlankTonerReplace

Need Samsung Help?

(Via HP) Contact us.

Contact Support

Frequently Asked Questions

Restart, update from hp.com (since HP acquired Samsung printers).

Download Samsung/HP drivers.

Clear, check toner.

Remove jammed paper.

Replace cartridge.

HP Print Service for setup.

📞 Call +1-888-769-4448.