Privacy Policy

Information We Collect

We collect the following information:

• Name and email address
• Contact details submitted through forms
• Basic device and browser information
• Issue details related to your printer problem

How We Use Your Information

We use your information to:

• Provide remote printer support services
• Respond to support requests and inquiries
• Improve our website and service quality
• Communicate service-related updates

Remote Support Sessions

Remote sessions are:

• User-approved: Sessions only start with your explicit permission
• Secure: End-to-end encrypted connections
• Temporary: No persistent access to your system
• Ended immediately: Terminated right after service completion

Data Protection

We take reasonable security measures to protect your data from unauthorized access, misuse, or disclosure. Our security protocols are regularly updated to meet industry standards.

Third-Party Services

We may use third-party tools for:

• Website analytics
• Secure remote access
• Payment processing

These providers have their own privacy policies.

Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page. We encourage you to review this policy periodically.